Cancellation policy
**CANCELLATION POLICY**
**1. Order Cancellation Window**
We understand that plans can change. You may request to cancel your order within **24 hours of purchase** as long as your order has not already been processed, packed, or shipped.
Once an order has entered the fulfillment or shipping process, it can no longer be canceled.
**2. How to Request a Cancellation**
To request a cancellation, please contact us immediately at:
Email: hereafteressentials@gmail.com
Include your:
* Full name
* Order number
* Reason for cancellation
We will respond as quickly as possible during business hours.
**3. Non-Cancellable Orders**
The following orders cannot be canceled:
* Orders that have already shipped
* Orders marked as “fulfilled” or “in transit”
* Digital or downloadable products (if applicable)
* Custom or made-to-order items (if applicable)
**4. Refunds for Approved Cancellations**
If your cancellation request is approved before shipment:
* A full refund will be issued to your original payment method
* Refund processing may take **3–10 business days** depending on your bank or payment provider
**5. Refused or Undeliverable Orders**
If a package is refused or returned due to incorrect shipping information provided by the customer, shipping fees may be deducted from the refund.
**6. Store Rights**
HereAfter Store reserves the right to:
* Refuse cancellation requests if the order has already been processed
* Cancel any order due to fraud detection, pricing errors, or inventory issues
* Modify this policy at any time without prior notice
**7. Contact Information**
For cancellation requests or questions:
**HereAfter Store**
Website: hereafterstore.com
Email: hereafteressentials@gmail.com